Privacy Policy

QrixNova respects your privacy and is committed to protecting the information you provide while using our URL shortening, link management, subscription, payment, and related services.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.

1. Information We Collect

We may collect information that you provide directly when you create an account, purchase a plan, contact support, or use QrixNova services.

This may include:

• Name or account display information.
• Email address or other contact information.
• Account login and authentication information.
• Billing and transaction-related information.
• Selected plans, subscription history, and account balance information.
• Shortened URLs, destination URLs, custom subdomains, and related link settings.
• Support messages, complaints, requests, and other communications.

2. Automatically Collected Information

When you or visitors use QrixNova links and services, certain technical information may be collected automatically for security, analytics, performance, and service operation.

This may include:

• IP address.
• Browser and device information.
• Operating system and user-agent information.
• Date and time of access.
• Referral or traffic-source information.
• Click and redirect activity.
• Approximate geographic or network-related information derived from technical data.
• Security, abuse-detection, and system log information.

3. How We Use Information

We may use collected information to:

• Create, manage, and secure user accounts.
• Provide URL shortening and link management services.
• Process subscriptions, purchases, account credits, and payments.
• Display link statistics and account analytics.
• Detect bots, spam, fraud, abuse, phishing, malware, and suspicious activity.
• Maintain system performance, reliability, and security.
• Respond to support requests and account-related questions.
• Investigate technical problems and service incidents.
• Improve QrixNova features, infrastructure, and user experience.
• Comply with applicable legal, regulatory, security, or contractual obligations.

4. Payment Information

Payments may be processed through third-party payment gateways, banks, card processors, mobile financial services, or other payment providers.

Depending on the payment method, QrixNova may receive transaction-related information such as transaction ID, payment status, amount, payment method, and account reference information.

QrixNova does not necessarily receive or store complete card numbers, PINs, passwords, OTPs, or other sensitive payment credentials when those details are handled directly by an authorized third-party payment provider.

5. Link & Visitor Analytics

QrixNova may collect technical information related to shortened-link visits in order to calculate click statistics, detect invalid traffic, prevent abuse, and maintain the security of our infrastructure.

Analytics information may not always exactly match statistics from advertising platforms or other analytics providers because different services may use different counting, filtering, caching, privacy, and bot-detection methods.

6. Cookies & Similar Technologies

QrixNova may use cookies, sessions, local storage, or similar technologies to keep users signed in, remember preferences, protect accounts, operate checkout functionality, and improve website performance.

Disabling cookies may cause some account, authentication, or website features to function incorrectly.

7. How We Share Information

We do not sell users' personal information to third parties.

Information may be shared only when reasonably necessary with:

• Payment gateways and financial service providers.
• Hosting, infrastructure, domain, DNS, security, and technology providers.
• Service providers that assist us in operating QrixNova.
• Authorities or legal entities where disclosure is required by applicable law, court order, or valid legal process.
• Security or fraud-prevention services when necessary to protect QrixNova, our users, or others.

Where possible, only information necessary for the relevant service or purpose is shared.

8. Third-Party Services

QrixNova may contain links to or integrate with third-party websites, payment services, analytics systems, hosting providers, advertising platforms, and other external services.

Those third parties operate under their own privacy policies and practices. QrixNova is not responsible for how an independent third party collects, stores, or processes information.

9. Data Security

We use reasonable technical and administrative measures to protect user information from unauthorized access, alteration, misuse, disclosure, or destruction.

However, no online service, database, network, or transmission method can be guaranteed to be completely secure. Users are responsible for protecting their passwords and account credentials.

10. Data Retention

We may retain account, transaction, link, analytics, security, and support information for as long as reasonably necessary to provide our services, maintain records, prevent fraud or abuse, resolve disputes, comply with legal requirements, and protect our systems.

Some information may remain in backups, logs, financial records, or security records for a reasonable period after an account or link has been removed.

11. Account Information & Deletion Requests

Users may contact QrixNova support regarding correction, update, or deletion of their account information where applicable.

Certain records may not be immediately deleted where retention is reasonably required for financial records, fraud prevention, security investigations, dispute resolution, legal compliance, or other legitimate operational purposes.

12. Children's Privacy

QrixNova is not intended to knowingly collect personal information from children who are not legally permitted to enter into digital service agreements in their jurisdiction.

If we become aware that information has been collected in violation of applicable requirements, we may take reasonable steps to remove it.

13. Fraud, Abuse & Security Monitoring

To protect our platform and users, QrixNova may review account activity, link destinations, traffic patterns, IP information, transaction information, and technical logs when investigating suspected fraud, abuse, phishing, malware, unauthorized access, or violations of our Terms & Conditions.

14. International Service Providers

Some of our hosting, domain, infrastructure, payment, security, or technology providers may operate in countries different from your own. As a result, information may be processed or stored through systems located in other jurisdictions where necessary to provide QrixNova services.

15. Changes to This Privacy Policy

QrixNova may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The latest version will become effective once published on our website unless otherwise stated.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how QrixNova handles information, please contact us through our official support channels.

Last Updated: 31 August 2026